January 28, 2026
Amazon’s palm fail, read by roast
Amazone One palm authentication discontinued
‘Bye-bye palm pay’: Amazon kills hand scanners and the internet yells ‘told you so’
TLDR: Amazon is shutting down its palm-scan payment system and promises to delete all stored hand and payment data, with an option to manually remove it sooner. Commenters are split between “this was obviously creepy and doomed” and a small but loud group mourning the loss of their favorite super-fast checkout trick.
Amazon is quietly pulling the plug on Amazon One, its sci‑fi palm scanner that let you pay with the vein pattern in your hand — and the comment section turned it into a full-on trust issues support group. Officially, Amazon says all your palm, name, email, and card data will be deleted when the service shuts down, and you can even hit a big red “Delete my profile” button yourself. But one top commenter summed up the launch as “a box sitting there” that no one used, roasting Amazon for dumping hardware into stores with zero explanation of what it was or why anyone should care.
The loudest chorus? People saying this was doomed from day one because, as one put it, handing over your biometric data to a “monster corporation” is a hard no for both nerds and normal shoppers. Others piled on with dark humor, pointing out they saw scanners everywhere and users nowhere, like an abandoned Black Mirror prop. But not everyone is cheering: one heartbroken fan said palm pay at Whole Foods was the fastest, laziest way to escape the checkout line and now they’re back to fumbling with phones and watches like peasants. Adding to the comedy, another user tried to click Amazon’s info link and got a big fat 403 error, joking that even the help page rage-quit. In the end, the tech died the way it lived: misunderstood, underused, and absolutely dragged in the comments.
Key Points
- •Amazon is discontinuing Amazon One palm authentication services at all retail businesses such as stores, sports venues, and gyms, excluding healthcare settings until further notice.
- •Users do not need to take any action for their Amazon One data to be deleted; data will be automatically removed after service discontinuation and completion of remaining transactions.
- •Amazon One user data to be deleted includes name, phone number, email, palm biometric data, and any associated credit card or ID information, as well as transaction information.
- •Users can proactively unenroll and delete their Amazon One profile and associated data by signing in, going to the Profile section, and selecting “Delete my Amazon One Profile.”
- •After Amazon One is discontinued, existing alternative payment and entry methods, such as credit cards and QR codes where available, will continue to work at participating retail locations.