January 31, 2026
Bots are doing the shopping
Claude Code is your customer
Robots are picking your tools by reading the instructions—cheap is out, clear is in
TLDR: A viral take claims AI assistants like Claude Code are now the real “customers,” so clean, simple instructions (APIs) win. Commenters split between believers in a robot-first future and skeptics who say rules and legacy systems will keep bots in check—sparking a lively “docs vs. red tape” brawl.
Move over landing pages—according to a buzzy post, the real buyer now is your company’s AI assistant, and it’s shopping by reading your “instructions” (API docs). The author claims that by 2030, any software without agent-friendly APIs is toast, shouting out Commenda as the shiny example. He even dusts off Jeff Bezos’s 2002 “API or you’re fired” memo and says it was secretly training us for bots like Claude Code. Translation: your docs are now your storefront.
Cue the comment section fireworks. One camp, led by nine_k, leans in: “Your customer isn’t the human—it’s their agent.” They picture bots with company cards picking vendors in seconds. The pushback is spicy: gjsman-1000 calls agents “mostly useless”, arguing real work hits human gates—permits, laws, approvals—no bot is fast-talking through that. And the legacy enjoyers show up: wiether bets the world will still run just fine on cranky, ancient systems—“20-year-old SOAP” (an old web tech)—and still print money.
Meanwhile, love2read rolls eyes at the hype: “Every blogger says AI can browse now,” and danvoell offers the polite nod. The memes write themselves: “Docs are the new homepage,” “bots can read, budgets can’t wait,” and the eternal punchline—“SOAP never dies.” Whether you’re team robot or team red tape, this fight got personal, fast.
Key Points
- •The article asserts AI agents, exemplified by Claude Code, are becoming the primary users of SaaS, shifting priorities toward agent-friendly APIs.
- •It advocates building API-first products designed for agents and predicts products without agent-ready APIs could be obsolete by 2030.
- •Commenda is cited as an example of converting a full SaaS platform into a comprehensive API for agent use.
- •The 2002 Bezos API Mandate is referenced to support external-first design, now reframed for AI agents as the “external developers.”
- •API documentation quality, clear error messages, straightforward authentication, consistent endpoints, and clear pricing are presented as critical for agent adoption.