April 28, 2026
Claude blew a fuse
Claude.ai is unavailable
Big customers are fuming as Claude goes dark again and the jokes write themselves
TLDR: Claude went down across nearly all of Anthropic’s major services, and the loudest reaction came from frustrated users saying the outages are unacceptable — especially for customers paying huge bills. The debate split between angry big spenders and sympathetic observers who say fast growth makes this chaos almost inevitable.
Anthropic’s AI assistant Claude didn’t just stumble — it face-planted across the website, developer tools, app features, and even government access, according to the company’s incident page. But the real fireworks were in the comments, where users went from worried to weary to full-on roast mode. One enterprise customer dropped the kind of number that makes executives choke on their coffee: more than $200,000 a month. Their verdict? Too many outages, terrible support, and leadership that’s now "furious." Ouch.
That set the tone for a pile-on about reliability, with one commenter saying Claude is now down to "one 9 of uptime" over the last 90 days — nerd shorthand for “this is not nearly as dependable as people paying big money expect.” Another longtime power user complained the tool now feels weirdly harder to use for simple tasks, saying even straightforward requests come back subtly broken or incomplete. Translation for non-tech readers: people feel like they’re paying for a super-smart helper and getting a flaky intern.
Still, not everyone brought pitchforks. One commenter offered "hug ops" to the staff trying to keep the lights on, while also bragging their team wisely spread its bets across multiple AI tools. The funniest line of the thread? A darkly comic warning that as everyone’s coding skills “atrophy,” they’ll either need backup tools or just “go for a walk when the LLM is down.” Brutal, honest, and extremely online.
Key Points
- •Anthropic marked the incident status as identified.
- •The incident affected claude.ai.
- •Claude Console at platform.claude.com was affected.
- •Claude API at api.anthropic.com was affected.
- •Claude Code, Claude Cowork, and Claude for Government were also affected.