July 14, 2026

Enter the code... if you dare

Just Let Me Write Digits

Swiss login chaos: people just wanted to type a code, not fight six tiny boxes

TLDR: A Swiss government sign-up page reportedly failed at a basic task: letting one user type a six-digit verification code needed to access important public services. Commenters turned it into a roast session about bad design, with one side mocking pointless fancy input boxes and another insisting the problem may already be fixed.

A Swiss government login system meant to help people do serious life admin — like taxes, unemployment claims, and even citizenship applications — has turned into a full-on "why is the internet like this" spectacle. In Just Let Me Write Digits, Guillaume Endignoux says he got stuck at the most basic step imaginable: entering a six-digit email code. Instead of smoothly moving from box to box, the site reportedly treated his typing like a crime scene, flashing errors and refusing to accept the code at all.

And the comments? Absolutely ruthless. One reader declared the whole fiasco proof that software design has learned "no lessons at all" since the 1980s. Another delivered the crowd-favorite roast: developers keep replacing normal, working text boxes with fancy custom ones that immediately break for real people. The hottest theory-turned-punchline was that the bug may be tied to AZERTY keyboards, where numbers can require an extra key press — making this look less like user error and more like a spectacular own goal.

But there was drama on both sides. One commenter breezily said the boxes worked "perfectly" for them, raising the classic internet fight: broken for some, flawless for others. Meanwhile, another voice cut through the design trend entirely, saying regular single-box PIN fields work fine in the real world and that nobody actually asks for the cute six-box version except product people. Translation: the community verdict was brutal — stop making simple tasks feel like obstacle courses.

Key Points

  • The article examines AGOV, Switzerland’s governmental login system, in the context of wider debates over digital identity and online access.
  • AGOV has been deployed since 2024 and had 1.6 million accounts as of April 2026, with growing use across government services.
  • The author says AGOV is increasingly necessary for services such as unemployment insurance, tax filing, and, in Zurich, citizenship applications.
  • During registration, the author was unable to complete the six-digit email verification form because digits accumulated in one box and the page returned field errors.
  • The author investigated the issue using browser developer tools and considered whether Firefox on Linux or a CAPTCHA-related step might be involved, noting AGOV support documentation listed Windows and macOS.

Hottest takes

"we have not learned any lessons at all" — kleiba2
"replace the native, working... inputs with a different input mechanism that doesn't work" — pjc50
"Seems to work perfectly for me" — janeway
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