Hightouch (YC S19) Is Hiring

Startup says “be kind, move fast, 10x” — devs split on hype vs red flags

TLDR: Hightouch is hiring with a “be kind, move fast, 10x” culture and solid benefits like fully paid U.S. health insurance. Commenters are split: some applaud the perks and no‑jerks stance, while others side‑eye the 10x hustle talk, tiny stipends, and “two‑way doors” buzzwords as burnout bait.

Hightouch—an alumni of Y Combinator’s 2019 class—dropped a glossy “we’re hiring” post full of big energy: be kind, move fast, aim for 10x, and “most decisions are two‑way doors.” The internet immediately turned it into culture‑wars bingo. Some readers cheered the vibe, saying it’s refreshing to see a no‑jerks policy and fully paid health insurance for U.S. employees. One fan called it “real benefits, not pizza parties,” pointing to covered premiums, remote‑friendly roles, and even free hub lunches on Tuesdays and Thursdays—“fine, I’ll take the sandwich.”

But the pushback was loud. The “if 5x, why not 10x?” line triggered instant eye‑rolls, with skeptics calling it hustle‑speak that too often equals burnout. The phrase “two‑way doors” (aka quick, reversible choices) became a meme, with jokesters asking if that also describes the company’s revolving door for decisions. The $50 internet/commuter stipend drew laughs—“my Wi‑Fi costs more than my coffee habit”—and the “parallelize everything” mantra got roasted as chaos in a trench coat. Even the “slope over y‑intercept” hiring line sparked debate, with veterans warning that potential is great, but experience matters when you’re “moving fast.”

Bottom line: the careers page is getting clicks, but the comments are split between “ambitious and supportive” and “red flags in bold.” The drama here isn’t the job—it’s the culture code.

Key Points

  • Hightouch is hiring and identifies itself as a Series C startup from the YC S19 cohort.
  • The company emphasizes values including ambition, kindness, speed in decision-making, and humility.
  • Hightouch promotes customer and stakeholder listening, prioritization by business impact, and high talent standards.
  • Work model includes global remote roles and four in-person hubs, with lunches provided twice weekly for hub-adjacent staff.
  • Benefits include full health premiums for US-based employees, 80% coverage for dependents, life insurance, $50/month connectivity stipend, and a $50 commuter benefit.

Hottest takes

“This is how burnout gets rebranded as ambition” — burned_out_og
“Covering all premiums? That’s rare—actual W” — benefits_nerd
“$50 internet stipend? My Wi‑Fi sneezes for more than that” — remote_rebel
Made with <3 by @siedrix and @shesho from CDMX. Powered by Forge&Hive.